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Privacy Policy

Last updated: 25th March 2026

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1. Who I Am

Sarah Creevey T/A The Playful Coach ("I", "me", "my") provides coaching, training, facilitation, speaking and consultancy services. 

 

If you have any questions about this policy, you can contact me at:

 

Email:sarah@theplayfulcoach.com

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2. What Information I Collect

I may collect and process the following personal data:

 

  • Name

  • Email address

  • Phone number

  • Information you provide in messages or enquiries

 

Wix may automatically collect information about your device and browsing activity to improve website performance.

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3. How I Collect Your Data

I collect data when you:

 

  • Submit a contact form on my Wix website

  • Sign up to receive a free resource

  • Contact me directly via email

  • Provide contact details to me via phone or video call

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4. How I Use Your Data

I use your data to:

 

  • Respond to your enquiries

  • Provide you with requested information or resources

  • Improve my services

 

If you choose to opt in, I may also send occasional emails about services, resources, or updates.

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5. Lawful Bases for Processing

Under UK GDPR, I rely on the following lawful bases:

 

  • Legitimate interests: to respond to enquiries and run my business

  • Consent: where you opt in to receive resources or emails

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6. Data Sharing

I do not sell your data. I may share your data with trusted third-party providers who help operate my website or deliver services, including Wix and Wix Email Marketing.

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7. Data Retention

I keep personal data only as long as necessary:

 

  • Enquiries: up to 24 months

  • Email subscriptions: until you unsubscribe

  • Contracted Clients: up to 24 months after the end of our contracted working relationship

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8. Your Rights

You have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

 

To exercise your rights, please contact me using the details above. You also have the right to lodge a complaint with the UK data protection regulator.

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9. Data Security

I take appropriate measures to protect your data from unauthorised access or disclosure. 

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10. Changes to This Policy

I may update this policy from time to time. Any changes will be posted on this page.

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